Migration of WABA or Number Deletion from Facebook Business Manager ID

Modified on Sun, 17 Nov, 2024 at 7:38 PM

Pre-requisites of migration of WABA account

Your account is more secure when you need a password and a six-pin digit code. This is why upon WhatsApp channel installation, the 2FA (two-factor authentication code) is automatically enabled for all WhatsApp channels. If you remove this extra layer of security, you won't be able to request or maintain your Official Business Account status.


Disabling 2FA is required for the phone numbers to be migrated in or out of the platform 

To disable 2FA, please follow the steps below:

  1. Go to Business settings → WhatsApp Manager→ Phone Numbers → Settings
    https://business.facebook.com/settings/whatsapp-business-accounts/

  2. Select Two-Step Verification in the left menu:

  3. Click on “turn off two-step verification

  4. This will trigger a confirmation email sent to the admin of the account. Please click the link to confirm, and the PIN will be removed.


Now, you will be able to migrate the number from one business provider to another.

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