How to Create an SMS Automation Flow?

Log in to your panel
Navigate to Marketing & Retention > Flows

Click on Create Flow

Name your Flow
Provide a unique and identifiable name for the flow.

Select Trigger Type
Choose the appropriate trigger (e.g., Order Placed, Abandoned Cart, etc.)

Add SMS Channel
From the left-hand panel, drag & drop the SMS channel into the flow builder.

Configure SMS Block

• Select the required template

• Choose the appropriate Header Name (Sender ID)

• Fill in the template variables, if any

Save the Flow Configuration

Finally, click on Save Automation from the top right corner to activate or schedule the flow.