Setting Up Agent's HTML Email Signature in Kwik Engage

Setting Up Your HTML Email Signature in Kwik Engage

Feature: Add rich, professional HTML email signatures using our intuitive WYSIWYG editor
Available For: All agent accounts on Kwik Engage
Why Use It: Strengthen your brand identity, personalize your communication, and create a consistent experience for your customers.

Steps to Set Up Your Email Signature

1. Go to Chats > Setup
   • Navigate to the Settings → Agents section in your Kwik Engage dashboard.
   • Click on the Edit button next to the agent whose signature you want to configure.
2. Locate the Email Signature Editor
   • Scroll down in the Edit Agent modal to find the Email Signature section.
   • This is where you’ll configure your HTML signature.

Understanding the Signature Editor

The signature editor is a full-featured WYSIWYG (What You See Is What You Get) editor that lets you create a rich signature without needing to write any code.

Here’s what you can do:

Text Styling

• Bold / Italic / Underline / Strikethrough – Format text for emphasis and structure.
• Font Type & Size – Adjust typography to match your brand.
• Text & Background Color – Highlight text or match your theme.

Text Layout

• Align Text – Align content to the left, center, right, or justify.
• Lists – Use bullet points or numbered lists to add structured information like contact details.
• Indent / Outdent – Adjust spacing for multi-line signatures.
• Undo / Redo – Quickly reverse changes during editing.

Media

• Insert Images – Add your company logo or a personal image via upload or URL.
• Resize & Align Images – Resize images and align them with your text.
• Add Alt Text – Improve accessibility by describing images.

Links

• Hyperlinks – Add URLs to your website, social profiles, or any page.
• Email & Phone Links – Use mailto: or tel: to let users click and connect.

Pro Tip: Paste Your Existing Signature

Already using a styled signature from Gmail, Outlook, or another provider? Simply copy and paste it into the editor. All formatting, links, and images will be retained.

Final Step: Save Changes

Once you're happy with your signature:

• Click Save to apply changes.

• Your signature will now be automatically appended to all outgoing emails sent from your agent account.

Need help designing a professional-looking signature? Reach out to your account manager or support kcs@gokwik.co