How to Run a Broadcast Message or Campaign?

1) CAMPAIGN SETUP:

Template Name: XYZ
Category: Marketing
Header Options: Image / Video / PDF

Note:

• Image: JPG format, max size 5MB, dimensions 800x1600 px

• Video: MP4 format, max size 10MB

• PDF: Max size 5MB

Content: XYZ
CTA Link: Dynamic Link

STEPS TO CREATE TEMPLATE:

1. Log in to the admin panel: https://kwikos.tellephant.com/

2. From the left-hand menu, click on Template Builder.
   
   
   
   

3. On the top-right corner, click on New Template
   
   

4. In the template dashboard, fill in all the required details as per your campaign requirements.
   

   
   
   

   IMPORTANT NOTE:

   After successfully submitting the template, it will appear under the Review section here: https://kwikos.tellephant.com/templates, indicating it is under review by Meta.

   To expedite the approval process, please click the “Fetch Latest” button multiple times until the template status is updated.

   
   
   
   

UPLOADING A MANUAL LIST (Optional):

You can also upload a manual list of recipients.

1. Upload List:

   • The file must be in CSV format.

   • Ensure that each number includes the country code (e.g., 919876543210).

Note: You can create a segment on the advanced segment list. You can set a logic based on your requirement.

HOW TO CREATE A SEGMENT LIST FOR RUNNING CAMPAIGNS

1. Log in to the panel:
   https://kwikos.tellephant.com/segments-list

2. Navigate to “Segment List” from the left-hand menu
   (or directly open: https://kwikos.tellephant.com/segments-list)
   

3. Click on “Create Segment”.
   

4. Enter a Segment Name (This is mandatory).

5. Set up logic/filters based on your targeting requirement.
   

6. Click “Save” to create the segment.

7. Wait for the segment status to update from Pending to Complete.
   To manually refresh the status, click the “Refresh” button once.
   

8. After creating the customer segment, go to the Campaign section from the left panel and click on the Create button.
   

9. Enter a clear and specific Campaign Name.
10. Choose the List if you've added contacts manually, or select the Segment you created.
    
11. Select the desired Template for your campaign.
12. Choose a Variable if applicable.
13. Enter the Destination URL where you want to redirect your customers.
    
14. Upload the Campaign Image as per the recommended dimensions.
15. Click on Test to preview the campaign. (Make sure to enter a valid test number with the country code.)
    
    Once the test is successful, click on Send Now to Publish the campaign.